Hi R…,
That claim for the speakers did not go through. It would have been better for me, if you had told me not to bother coming, as its more than one hour process to put the claim in and i came twice to your office. Czech post should not accept things, allow them to carry insurance, that they can’t deliver in the same state as they get them. The system you have in place just means that people are going to add packing to items broken, so as to get a refund.. the problem is on Czech post..
Do you have somewhere on the web where i can read the terms of the insurance policy for items sent?
help for foreign people dealing with Czech post 
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